WE WANT YOUR MOTORHOME!

Important Please Read – COVID 19

Dear Customer,

Amidst growing concern, we felt it necessary to make you aware of how we plan to do our bit to help fight the Corona pandemic.

Our biggest priority is the safety and health of both our customers and all staff here at Elite. We want you to be in safe in the knowledge that we are going over and above the government guidelines to ensure your safety when visiting us.

As a result of many commercial flights being grounded, we have already seen a massive upsurge in the purchase of motorhomes as more and more people want to “staycation” in the relative safety and isolation of their own mobile home away from home.

In these strange and concerning times, this upsurge in vehicle sales means that as a responsible business we must adapt and diversify so we can continue to provide the high standard of service and vehicle supply without putting our staff and customers at risk.

For us to do this as safely as possible, we need your help!

• If you would like to view a motorhome or a selection of motorhomes, any prior notification you can give us will mean we can ensure those particular vehicles have been fully cleaned / disinfected before your arrival. We also wanted to assure you that our showroom is being cleaned and disinfected on a daily basis.
• The government issued safety guidelines are to self-isolate and distance ourselves from others where necessary. But fortunately, with modern technology in the form of skype, facetime and other video messaging services we can all be brought closer together, without the need for physical contact. If you would rather not make a journey we have the technology to easily provide you with virtual video tours of any stock vehicles which may be of interest, just ask.
• For those who don’t want to miss out on the 2020 camping season, but are also unable to leave their homes we have a solution. Subject to circumstances, we will consider delivering a vehicle of interest to you for an offsite viewing.
• For those who already have vehicle orders placed with us, if you are concerned about collection then please call us so we can work out a solution. We are treating each order on an individual basis, whereby some of our customers needs will be greater than others. We have drivers on standby to deliver motorhomes if required and can discuss the best way forward for a virtual handover / demonstration with you.

Although we have taken measures to put additional temporary staff in place to help cope with the demand for more off sight viewings and handovers, like any service this has its limitations.

We kindly ask you to very carefully consider whether or not you genuinely require any of these additional services. The main reason being you may be depriving someone who really is in need, for the sake of your own convenience.

If we are considerate of others and work together to fight this, then we WILL adapt and overcome the problem as a team.